Observra turns your existing CCTV into an intelligent retail platform, catching weapons and aggressive behaviour in real time and giving you the footfall and product analytics that used to need a separate system.
The BRC's latest Crime Survey puts customer theft losses well over £2bn annually, and reported incidents have more than doubled since 2019.
More than a thousand shopworkers are attacked, threatened or verbally abused every single day in the UK, most of it never prosecuted.
AI-monitored cameras catch several times more incidents than a single guard on the shop floor, with no shift changes, no distraction and no fatigue.
Instant alert the moment a knife, blade or firearm enters your shop, before a situation escalates. Duty managers get a notification with camera location and timestamp in under 200ms.
Detects suspicious loitering, aggressive confrontations at the till and behaviour patterns typical of prolific shop theft, alerting staff before stock leaves the door.
Hourly and daily visitor counts, peak-hour identification and entry-exit flow, so you can roster staff correctly and know when your shop is at its busiest.
Track which lines customers pick up, how long they consider them and what percentage they put back. Understand what's selling and what's just being touched.
Real-time sentiment signal across the shop floor, so you know when customer experience is dropping before it shows up in reviews, returns or lost baskets.
Follow a customer's route through the shop across multiple cameras, identify the path to purchase and adjust layout and merchandising accordingly.
Book a 30-minute demo tailored to retail. We'll show live detection and analytics on footage from a shop like yours.